Natalie Laing

Ms. Natalie Laing currently serves as the Director of Operations for the National Security Agency/Central Security Service (NSA/CSS).

Ms. Laing joined NSA in 1997 as an Intelligence Analyst and since that time has served in a variety of analytic and managerial positions in NSA’s Deputy Directorate for Analysis and Production (S2), the Information Warfare Support Center, and the Special Collection Service. She supported NSA, EUCOM, and CENTCOM missions through deployments and served as the NSA Liaison to the Joint Chiefs of Staff/J39. She served as the S2 Chief of Operations and the Deputy Global Capabilities Manager for the Office of China and Korea. She was NSA’s Senior Representative to the Presidential Working Group. She served as Director of RAF Menwith Hill and then as NSA Chief of Staff; most recently, she was the Deputy Director of Operations for National Support. 

Prior to joining NSA, Ms. Laing managed technical and engineering exchange programs at Carl Duisberg Society International in New York City and was an Associate Manager for the international trade processing software unit at Deutsche Bank in New York City. 

Ms. Laing earned a Bachelor of Science degree in German and political science from Central College in 1991 and a Master of Science degree in strategic intelligence from the Joint Military Intelligence College in 2004. 

Ms. Laing lives in Columbia, MD. She is a 21-year member of the Junior League, a volunteer organization that trains women to be community leaders. She served as President of the Junior League of Washington, a 2,200 member chapter in Washington, DC area.